Services
Every unfair review gets the right response
Three services that work together: report what breaks the rules, escalate what breaks the law, and strengthen your genuine reputation.
From $25
Guideline violation challenges
Our analysts check each flagged review against Trustpilot's guidelines and file a documented report through the official business tools.
- Fake or non-customer reviews
- Competitor-posted reviews
- Hate speech, threats, personal data
- Duplicate or incentivised reviews
From $199
Legal escalation with partner law firms
When a review contains false statements of fact that harm your business, an independent licensed law firm takes on the matter directly with you as its client.
- Legal assessment of the claim
- Formal notice to Trustpilot HQ in Denmark
- Letters to identifiable authors
- Further action where justified
In monthly plan
Reputation recovery
Removing unfair reviews is half the job. We help your genuine customers be heard.
- Professional public replies
- Compliant review invitation flows
- Monthly reputation reports
- Early alerts on new suspicious reviews