Privacy policy

Removed.to helps businesses challenge fake and defamatory online reviews. We are the controller of the personal data described in this policy.

• Contact details you give us: name, work email, company.
• Your public review profile URL and the reviews you ask us to assess.
• Billing details, processed by our payment provider.
• Basic usage data such as pages visited and device type.

To deliver audits and challenges, communicate about your cases, send invoices, improve our service and meet legal obligations. We never sell your data.

Performance of a contract, our legitimate interest in running and improving the service, your consent (for newsletters and optional cookies), and legal obligations.

We share data only with service providers that help us operate (hosting, email, payments) and, with your instruction, with an independent partner law firm handling your case.

Case files are kept for the duration of the engagement plus up to 6 years for accounting and legal purposes. Marketing data is deleted when you unsubscribe.

We use essential cookies to run the site and, only with your consent, analytics cookies to understand visits. You can change your choice at any time by clearing your browser storage.

You can request access, correction, deletion, restriction, portability, or object to processing. You may also complain to your local data protection authority.