Process
Clear steps, no guesswork
You always know which reviews we're challenging, why, and what happens next.
STEP 01Day 0–2
Free audit
Share your Trustpilot profile. We flag every review that may breach guidelines or the law.
STEP 02Day 2–3
Case review
We confirm which reviews qualify and the best route for each: policy report or legal escalation.
STEP 03Day 3+
Action
Our team files documented reports; partner law firms handle defamatory claims formally.
STEP 04Ongoing
Report & recover
You get a clear outcome report, plus help strengthening your genuine reputation.